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Terms of Service

Last modified: September 15th, 2023

1. Introduction

These Terms of Service (“Terms”, “Terms of Service”) define the rules governing the use of the Service and establish the legal relationship between the entity utilizing the Service and CyberAid SL (“Company”). The Company operates web pages located at cybraid.com (“Website”) and offers the Service (as defined below in Section 2). The Company’s registered office address is Carrer Menhir 3, casa 19
07160 es Camp de Mar, Illes Balears, Spanien. The Service is intended for professional entities to assist them in conducting their business. An application with similar features to the Service, dedicated to private needs, has also been developed by the Company and is available at https://www.cybraid.com By using the Website and/or the Service in any manner, including the Account registration process, the User or the Guest declares that (i) they have read, understood, and accepted the provisions of the Terms and Privacy Policy, (ii) their age and legal capacity enable them to enter into an agreement with the Company, (iii) they have the right to act on behalf of the entity they represent, and their declarations are effective. If the User does not agree to abide by the provisions of the Terms, they should refrain from using the Service. In such a case, however, the User may contact the Company by emailing contact@cybraid.com so that the Company can attempt to find a solution.

2. Definitions

Unless otherwise indicated, the following capitalized terms have the following meanings:

  • Account – refers to an individualized panel serving the User to utilize the Service and/or the Website.
  • Agreement – means a subscription agreement that may be concluded between the User and the Company, specifying the scope and price for using the Service.
  • API – means Cyber Aid application programming interface to be integrated with the User’s software.

Company – means Incentivai Inc Carrer Menhir 3, casa 19, 07160 es Camp de Mar, Illes Balears, Spanien

  • Content – means the contents such as texts, pictures, and other materials that the Guest or the User publishes, presents, or sends on the Website or with the use of the Service.
  • Device – means devices such as a computer, telephone, smartphone, tablet, or other electronic equipment that allows browsing web pages.
  • Guest – means an entity browsing the Website.
  • Intellectual Property – means any designations, inventions, utility models, industrial designs, works, and other externalized expressions of creative activity that are the subject of exclusive rights of the Company.
  • License – means a non-exclusive right to personal use of the API and/or the Widget.
  • Link – means hyperlink referring to the Other Website.
  • Mobile Device – means a portable device such as a telephone, smartphone, tablet, or other electronic equipment that operates the Website and/or the Service.
  • Notification – means a message sent to the User as part of the Service.
  • Other Websites – means websites other than the Website.
  • Password – means the User’s anonymized verification tool that enables access to the Account and is a sequence of characters possibly entered using the keyboard of the computer or Mobile Device, which also allows entering text messages in the amount and configuration invented by the User, but containing at least 8 characters.
  • Privacy Policy – means the Privacy Policy, which defines the rules for processing personal data by the Company, available at the following internet address: https://www.cybraid.com/privacy.
  • Service – means collectively the Website, Widget, and/or the API (depending on the scope dedicated to a given User pursuant to the Agreement).
  • Terms – means these terms of service available at the following address: https://www.cybraid.com/terms.
  • User – means an entity who owns the Account.
  • Website – means web pages located at cybraid.com.
  • Widget – means a Cyberaid widget that may be implemented on the customers website and customers user interface

The above-mentioned definitions retain their meaning regardless of whether they are expressed in the singular or the plural.

3. General Rules

Using the Service implies full acceptance of the Terms. The Terms apply to relations between the Company and the Guest or the User only. If the Service and/or the Website introduce the possibility of providing services by other entities, they will be provided based on regulations shared by these entities, and only these entities will be responsible for the execution of the services, unless the content of the Terms clearly and unambiguously indicates otherwise. Each entity using the Service and/or the Website is obliged to use it in accordance with its purpose as defined by the Terms.

Using the Website is permissible provided that the Device meets the following minimum technical requirements:

  • Has access to the Internet.
  • Allows the start-up of one of the following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge.
  • The internet browser version used cannot be older than one year.
  • Has JavaScript enabled.

Using the API is possible if the following minimum technical requirements are met:

  • Has access to the Internet.
  • Has software that enables sending HTTP requests.

Using the Widget is possible if the following minimum technical requirements are met:

  • Has access to the Internet.
  • Allows the start-up of one of the following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge.
  • The internet browser version used cannot be older than one year.
  • Has JavaScript enabled.

It is recommended to install antivirus software on the Device or on the Mobile Device.

4. Account

Account setup is possible through the Website. Account setup requires logging in using a Facebook account, Google account, or registering by providing another personal email and Password. When creating an Account, you should provide accurate, complete, and current information at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website and Service. You are responsible for maintaining the confidentiality of your Account and Password, including but not limited to restricting access to your Device or Mobile Device and/or Account. You agree to accept responsibility for any and all activities or actions that occur under your Account and/or Password, whether your Password is with our Website and Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account. You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

5. Communications

By creating an Account, you can agree to subscribe to newsletters, marketing or promotional materials, and other information we may send.

6. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively “Promotions”) made available through Service or Website may be